Shipping policy

We offer free standard shipping within the United States on orders of $50 or more.

All orders are processed and shipped within 3–5 business days, often sooner. Once your order has shipped, you will receive tracking information via email.

Please note that we are not responsible for packages that are lost, stolen, or damaged after they have been transferred to the local carrier. For delivery-related issues, we recommend contacting your local carrier directly for assistance.

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses. Please review your delivery information carefully before submitting your order.

If you have any questions regarding your shipment, we are always happy to assist. 
ivy.moss@shopivymoss.com