Refund policy

We gladly accept returns within 30 days of purchase. To be eligible for return, items must be unworn, unwashed, with original tags attached, and in their original packaging.

Return shipping costs are the responsibility of the customer unless the item is defective or an incorrect product was received due to our error.

Once your return has been received and inspected, approved returns will be issued in the form of store credit. Store credit will be sent electronically and may be used toward any future purchase.

If you have any questions regarding a return, please contact us and we will be happy to assist. 
ivy.moss@shopivymoss.com